Terms of Service
1. Overview
These Terms of Service explain the rules for using leathyn.com, placing orders, accessing website content, and using services provided by KAISHIWEI CO., LIMITED. By visiting our website, browsing products, creating an account, placing an order, or contacting us, you agree to follow these terms.
2. Website Operator
leathyn.com is operated by KAISHIWEI CO., LIMITED. Throughout these Terms of Service, the words “we,” “us,” and “our” refer to KAISHIWEI CO., LIMITED, while “you” and “customer” refer to visitors, shoppers, account holders, and anyone using our website.
3. Website Use
You may use our website only for lawful personal shopping purposes. You agree not to misuse the website, interfere with its normal operation, attempt unauthorized access, copy website content without permission, upload harmful code, or use our services in a way that may damage leathyn.com, our business, or other users.
4. Product Information
We try to present product information, descriptions, images, prices, availability, and related details as accurately as possible. However, minor differences in color, size, display, packaging, or appearance may occur due to screen settings, photography, supplier updates, or website display limitations.
5. Orders and Acceptance
When you place an order through leathyn.com, you are making an offer to purchase the selected items. We may review, accept, decline, or cancel an order where necessary, including cases involving payment issues, stock problems, incorrect pricing, suspected fraud, address problems, or website errors.
6. Pricing and Currency
Product prices, shipping fees, taxes, discounts, and order totals are shown at checkout before payment is completed. Our website uses euro currency for payment unless otherwise displayed at checkout. Prices may change from time to time without prior notice, but confirmed orders will usually be processed based on the price shown when the order was placed.
7. Payment
You agree to provide accurate and authorized payment information when placing an order. Payments may be processed by secure third-party payment providers. We do not store full payment card details on our website. For more information about payment handling, please review our Payment Policy.
8. Shipping and Delivery
We provide global shipping where available, with most orders shipped from our European fulfillment area. Shipping fees, delivery estimates, tracking availability, customs matters, and address requirements are explained in our Shipping Policy. Delivery times are estimates and may be affected by courier delays, customs, holidays, or local conditions.
9. Address Accuracy
You are responsible for entering a complete and accurate shipping address at checkout. This includes recipient name, street address, apartment or unit number, city, state or province, postal code, country, phone number, and email address. We are not responsible for delivery issues caused by incorrect or incomplete customer-provided information.
10. Returns and Refunds
Return requests, return conditions, refund eligibility, refund timing, return shipping costs, and order cancellation handling are governed by our Refund and Returns Policy. Please review that policy carefully before requesting a return or cancellation.
11. Order Cancellation
If you need to cancel an order, please contact us as soon as possible at [email protected]. Cancellation may only be possible before the order has been processed, packed, or shipped. Once an order has already been shipped, you may need to follow the return process described in our Refund and Returns Policy.
12. Account Information
If you create an account on leathyn.com, you are responsible for keeping your login details secure and for all activity under your account. Please make sure your account information is accurate and updated. If you believe your account has been accessed without permission, contact us promptly at [email protected].
13. Privacy and Personal Data
We collect and process personal information to operate the website, process orders, provide customer support, manage delivery, prevent fraud, and meet legal requirements. For details about how personal data is collected, used, stored, and protected, please read our Privacy Policy.
14. Cookies
Our website may use cookies and similar technologies to support shopping cart functions, checkout, account login, website performance, analytics, preferences, and security. You can learn more about cookie use and browser controls in our Cookie Policy.
15. Accessibility
We aim to provide a website that is usable and accessible for as many customers as possible. If you have difficulty using any part of leathyn.com, please contact us at [email protected]. More information is available in our Accessibility policy.
16. Intellectual Property
All website content, including text, images, layout, graphics, product presentation, logos, icons, page structure, and other materials, belongs to KAISHIWEI CO., LIMITED or its content providers unless otherwise stated. You may not copy, reproduce, modify, distribute, or use website content for commercial purposes without written permission.
17. Limitation of Liability
To the fullest extent allowed by law, KAISHIWEI CO., LIMITED is not responsible for indirect, incidental, special, or consequential losses related to your use of leathyn.com, delayed delivery, unavailable website functions, third-party services, or circumstances beyond our reasonable control. Nothing in these terms limits rights that cannot be excluded under applicable law.
18. Contact and Updates
We may update these Terms of Service from time to time to reflect business, legal, technical, or website changes. The updated version will be posted on this page. If you have questions about these terms, your order, or any related policy, please contact us at [email protected].