Product Care
1. Care Overview
This Product Care page provides general guidance to help customers keep purchased items in good condition for everyday use. Proper care may help maintain appearance, comfort, and usability over time.
2. General Handling
Please handle items with care and avoid unnecessary pulling, bending, scratching, crushing, or exposure to rough surfaces. When not in use, keep items in a clean, dry, and well-ventilated place.
3. Cleaning Guidance
For general cleaning, use a soft dry cloth or a slightly damp cloth when suitable. Avoid harsh chemicals, bleach, strong detergents, abrasive cleaners, or excessive water, as these may affect the item’s surface, color, or finish.
4. Storage Advice
Store items away from direct sunlight, high humidity, extreme heat, and sharp objects. Long-term exposure to sunlight or moisture may cause fading, deformation, odor, or material changes.
5. Daily Use
Normal wear may occur with regular use. To help extend the life of your item, avoid overloading, forcing closures, placing heavy pressure on delicate areas, or using the item in conditions beyond normal daily use.
6. Damage Prevention
Keep items away from oils, perfumes, cosmetics, alcohol-based products, ink, and dark-colored surfaces that may transfer color. If accidental contact occurs, clean the affected area gently as soon as possible.
7. Need Assistance?
If you have questions about care, cleaning, storage, or product condition after receiving your order, please contact us at [email protected]. Please include your order number and clear photos if you need help with a specific issue.